Now Hiring - Inside Sales/Customer Service Representative in Aiea, HI

Inside Sales Representative Job Summary

Our company needs an Inside Sales Representative to boost our B2B sales. You need to be comfortable with outbound calling, connecting with customers to establish a relationship, and track current and potential leads. Our ideal candidate has an impressive track record of closing sales in an information technology environment and maintains excellent negotiation and communication skills. We prefer those who have a degree in a business-related field, but we are willing to consider applicants with extensive sales experience.

Inside Sales Representative Duties and Responsibilities

• Support outside sales team
• Develop and follow up on leads
• Maintain internal customer relationship management (CRM) tracker
• Use negotiation skills to close deals
• Answer phone calls from various customer military and DoD locations throughout the Pacific
• Accurately respond to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details)
• Proactively build and maintain a strong working knowledge of assigned accounts, OEM products and services
• Working knowledge of direct and indirect sources of supply and associated quote and order processes
• Leverage product promotions and rebate incentives
• Proactively provide detailed quote and order management reports to key stakeholders

Qualifications

• B.A., Business, Finance or other related field or equivalent work experience within the IT industry
• Minimum of two years sales and or sales support experience in the information technology industry
• Proficient PC Skills (MS Office Suite)
• Ability to effectively utilize internal systems, tools and processes to meet strict deadlines
• Demonstrated leadership, communication and problem solving skills
• Ability to adapt and learn processes and software required to complete tasks
• Ability to achieve quarterly and annual sales quotas
• Ability to travel as required meeting team and departmental goals (<25%)
• Ability to recognize an opportunity to upsell or attach services
• Strong communication and negotiation skills
• Excellent multitasking skills

Job Type: Full-time

Pay: $40,000.00 - $55,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift
• No nights

Supplemental pay types:

• Bonus pay
• Commission pay

Weekly day range:

• Monday to Friday
• Weekend availability

Work setting:

• Hybrid remote

Ability to commute/relocate:

• Aiea, HI 96701: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: Hybrid remote in Aiea, HI 96701